Solutions for the industry of
BPO

HOW WE CAN SUPPORT
THE BPO SECTOR:

BPOs (Business Process Outsourcing) is growing in the region, generating enormous amounts of information. Our BPO practice has focused on:

  • Develop predictive collection and portfolio management models.

  • Natural language processing in chats, bots, and Whatsapp.

  • Creation of self-management portals for collection through social networks.

  • Optimization of times and workloads in the contact center.

  • Artificial intelligence for resource optimization.

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Company presentation

SINNETIC ACADEMICS

Resources from our
latest research.

IA vs DS: Diferencias e intersecciones del mundo tecnológico (Parte 1)

Adrián Lara February 15, 2024

La Inteligencia Artificial (IA) y la Ciencia de Datos (DS) son dos campos de conocimiento que representan la vanguardia de la revolución tecnológica, ofreciendo soluciones innovadoras a desafíos compl...

IA vs DS: Diferencias e intersecciones del mundo tecnológico (Parte 2)

Adrián Lara February 15, 2024

A pesar de constituir dos campos fundamentales que impulsan la innovación tecnológica actual, la Inteligencia Artificial (IA) y la Ciencia de Datos (DS) a menudo son entremezcladas, generando confusio...

Inteligencia artificial enfrenta un consumidor escéptico y desconfiado

2023 ha sido un año intenso en nuevas publicaciones y lanzamientos de tecnologías y aplicaciones basadas en inteligencia artificial. Un reciente estudio desarrollado por nuestro observatorio social "P...

MARKET RESEARCH

Consumer psychology, behavioral economics, applied neuroscience, consumer anthropology.

INSIGHTS SERVICES

DATA SCIENCE

Data analytics, Big Data, Artificial intelligence.

COGNITIVE SERVICES

 


Regional coverage in Latin America, exporting services to the United States and Europe from our offices in Colombia and Mexico.

 

 

BOGOTÁ, COLOMBIA.

Carrera 13 No. 83 – 19,
Tel: +57 601 638 6904

gabriel.contreras@sinnetic.com

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CIUDAD DE MÉXICO, MÉXICO.

Blvd. Manuel Ávila Camacho 182,
Piso 6, Colonia Reforma Social.
Tel: +52 5564212121

lucie.poison@sinnetic.com

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HOW CAN WE HELP YOU?

Contact us and we will find the best
solution for your company.